Self Drive Car Rental Payment FAQs

Self Drive Car Rental Payment FAQs

  • Q. How can I pay for my rental?

    A. You can pay for your rental using credit card/debit card/net banking/mobile wallets.

  • Q. What if I don’t have a Indian credit/debit card to make a payment?

    A. If your card is issued outside of India, we accept payment via Paypal. You will find Paypal as a payment option on Payment Page.

  • Q. What all is included in the fare?

    A. The rental fare is inclusive of rent for the hired period, pick and delivery charges and all the applicable government taxes.

  • Q. Is there any security deposit?

    A. Yes. There is a refundable security deposit of Rs. 5000.

  • Q. What is the policy for the security deposit?

    A. The security deposit is charged at the time of booking. As per Avis India cancellation and refund policy, the refund is initiated post closure of rental and is processed within 3 working days.

  • Q. Are there any taxes on the rental amount?

    A. Yes. All the applicable Government taxes (except interstate permit) are charged.

  • Q. Who pays for the tolls?

    A. The customer is liable to pay for the toll charges.

  • Q. How much time do you take to refund the security deposit?

    A. We refund the security deposit within 15 working days.

  • Q. Can I pay in cash for my booking?

    A. No. We only accept payment via credit card/debit card/net banking/mobile wallet.

  • Q. Do I have to pay commercial state road tax?

    A. Yes. You have to pay commercial state road tax because self-drive cars are registered under a commercial license.

  • Q. Do I have to pay road/inter-state tax while travelling out of the state?

    A. Yes. You have to pay the inter-state taxes for the states you are entering. It is advisable to stop at the RTO check post to pay the government applicable road tax. Non-payment of these taxes would attract penalties by respective state transport departments as you may be asked to produce the tax slip at various times. As mentioned in the user agreement; all such penalties will be borne by the customer only.

    *Please only pay for the least tax period that is applicable for your journey days as this could be as low as a one day charge and as high as full year tax.