Q. What happens in the case of an accident?
A. Firstly, reach out to our customer care team at 18605000099 instantly and secondly, inform the local police authorities. A copy of intimation letter acknowledged by the local police authorities/FIR needs to be submitted to Avis.
Damage cost up to INR 5,000 to be borne by the customer. In the case of a damage exceeding Rs.5000, insurance claim will be filed by Avis and the depreciation amount and the parts which are not covered under insurance to be borne by the customer.
*The assessment of damage made by the Avis will be final.